Anne Hoover is angry RBC acknowledged a stranger redirected her e-transfer, but won’t fully compensate her claiming her security question and password were too weak.
The security question to her friend was: “Who is my favourite Beatle?”
The fraudster would have had a one in four chance of getting it right — John, Paul, George or Ringo. In a test of RBC’s Interac system, Go Public was given four chances to answer the security question correctly.
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